Income, Employment, and Financial Assistance
Below are resources for those facing job insecurity
Direct Financial Assistance
Department of Transitional Assistance
Cash benefits from Massachusetts government.
If you need help making ends meet, you can apply for economic assistance (cash benefits) through the Department of Transitional Assistance (DTA). DTA offers 3 economic assistance programs: Transitional Aid to Families with Dependent Children (TAFDC), Emergency Aid to the Elderly, Disabled, and Children (EAEDC), and the State Supplement Program (SSP). The benefits include 2 monthly payments, health insurance, and employment support while you work to get back on your feet. Must be US citizens or legal non-citizen status.
JF&CS Emergency Financial Assistance
Financial assistance is available primarily for housing costs, moving expenses, fuel, and utilities. Income eligibility and other criteria apply.
For information regarding these resources call (781)-647-5327 or email your questions via this contact page.
Unemployment
To file for unemployment:
- Go online daily, from 6:00 AM -10:00 PM
- Call (877)-626-6800, 8:30 AM - 4:30 PM
To be eligible for unemployment you must:
- Have earned at least $5,100 during the last four completed calendar quarters
- Be legally authorized to work in the US. You will have to provide your Social Security Number and work authorization card.
- Be unemployed, or working significantly reduced hours, through no fault of your own
Unemployment is NOT counted in public charge determination
Still not sure if you qualify? Check this helpful graphic.
More Questions? You can also contact the Department of Unemployment Assistance through this online form.
For current unemployment claims:
- Applicant does not have to attend seminars at the MassHire career centers .
- Dealing with the effects of COVID-19 counts as "good cause" if you miss deadlines.
- All appeal hearings will be held by telephone only.
DUA may now pay unemployment benefits if:
- Worker needs to be in quarantine.
- Employer tells worker to stay away from work because of the risk of of infection.
- Worker stays away from work so
- he/she will not infect other people or be exposed to COVID-19, or
- to care for a family member .
Applicant does not need to provide medical documentation.
Employers who are impacted by COVID-19 may request up to a 60-day grace period to file quarterly reports and pay contributions.
Taxes and Other Financial Support
Bentley University VITA Program in partnership with WATCH
(program operates January- April)
The Volunteer Income Tax Assistance Program (VITA) offers free tax help to people who make $72,000 or less and need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation to qualified individuals in the Waltham community. Please check the above website for 2024 service hours and locations.
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CAN-DO Newton's affordable housing developer and service provider; has opened a VITA site in Newton. VITA is the federal program established by the IRS to provide free tax assistance to low-moderate income families. Even though tax season is officially over, CAN-DO can help taxpayers who have not yet filed their 2022, 2021 and 2020 tax returns to do so. Even if you did not file becasue you didn't owe any taxes, It is possible that individuals and families are entitled to significant refunds, becasue both the earned income and child credits are refundable even if you have no tax liability. This is especially true for taxpayers with children in 2021. Contact CAN-DO at 617-796-9230, to find out if you can benefit from this program.
American Consumer Credit Counseling
They are offering free consultation services to help clients maintain financial wellbeing during this unprecedented time. Their services include including Budget Counseling, Housing Counseling (HUD and Reverse Mortgage), Bankruptcy Counseling, Financial Education, and Debt Management.

Job Search: Resume Help
Employment Resources
Getting Started
Resume Tips
- Put a header at the top of your resume with your name and contact information
- Use consistent formatting for any bolded, indented, punctuated, or capitalized information
- Use a 10 to 12 point font and a professional font, like Times New Roman or Arial
- Most jobs prefer a one-page resume. Some organizations may accept a two-page resume
- Use bolded headers to organize your resume, i.e. education, skills, experience, etc.
- Use bullet points to help the reader understand your role at previous positions
- Use action verbs
- Use vivid language
- Include only the most relevant information starting with the most relevant and important information
- Correct and proofread for grammatical errors
Here is a sample resume to guide you when making your own resume.
Interview Tips
- Research the company you are applying to.
- Have a list of references
- Review the job description you are applying for
- Come prepared with questions
Finding a Job
Finding a Job
Absolutely Health care (Boston)
A free online platform that provides employment resources, job workshops, and job searches in the Greater Boston area.
All Retail Jobs (Waltham + surrounding)
A free basic guide about navigating online job search tools, job workshops, and MassHire Services.
CollegeGrad (Waltham +surrounding)
A free online resource for college students and recent graduates to search for job openings.
Commonwealth of MA Employment Opportunities
A free online resource that allows you to search for jobs provided by the Commonwealth in a variety of industries.
A free online resource that connects job searchers and employers that value diversity in the workplace. Create an account to upload a resume and save job searches.
Connects job seekers looking for work in a creative field to nonprofits and arts, science, and humanities organizations in Massachusetts.
A free online platform that allows you to search for jobs in academia. The platform also provides resume advice, salary information, and diversity resources.
A free online platform to search for jobs and salary information.
A free online platform to search for jobs, career advice, and salary information.
A free online platform to search for jobs in your area.
A free online platform to search for jobs in Framingham, Massachusetts and surrounding areas.
A free online tool to search for jobs in your area and salary information.
A free online platform to search for jobs in New Bedford, Massachusetts and surrounding areas.
A free online platform to search for jobs in New Bedford, Massachusetts and surrounding areas.
Free Online Certifications and Classes
Free Online Certificates and Classes
- Google Analytics - A free tool to analyze data about your business or website and better understand the performance of your products or services.
- HUBSpot - A free online training service for marketing, sales, and customer service.
- WATCH GED Classes - Classes are held every Tuesday and Thursday evening. For more information or to register, contact Brian at brian@watchcdc.org.
- Harvard Free Courses - Free online service provided by Harvard University with classes on a variety of topics.
- edX - Free online courses from top Universities ranging a variety of topics.
Other Resources
Resources
- Community Work Services
- MassHire Career Center - A free online platform that provides employment resources, job workshops, and job searches in the Greater Boston area.
- MassHire Resources - A free basic guide about navigating online job search tools, job workshops, and MassHire Services
- Resource for cash-based jobs - A free resource that provides tips for job searching and interviews.
- BenePLAN and Project IMPACT
- Provides personal benefit counseling to people that get Supplemental Security Income (SSI) and/or Social Security Disability Insurance (SSDI) and are employed or looking for a job. This can help individuals with disabilities understand what may happen when they go to work or increase earnings.
- Visit: https://www.mass.gov/service-details/statewide-employment-services

