Mental Health Resources

Emergency Mental Health Assistance 

If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat 988lifeline.org The 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) offers 24/7 call, text and chat access to trained crisis counselors who can help people experiencing suicidal, substance use, and/or mental health crisis. Counselors are available to provide supportive resources to individuals experiencing  emotional distress. 


Advocates, Inc.

Advocates provides support, safety assessments and local referrals and resources for emergency mental health needs in Waltham and surrounding towns.

Address: 675 Main Street Waltham, MA 02451

Phone:  (781)-893-5110 (Toll free)

Phone: (800)-640-5432 (Crisis helpline)

https://www.advocates.org/services/mental-health-services


Behavioral Help Line

This brand-new Help Line is the Commonwealth’s “front door” for behavioral health needs. It connects callers to the full range of treatment services for mental health and addiction support through the Commonwealth. It can help in real time with immediate crisis intervention, urgent, and routine needs. The Help Line is available 24/7/365 in 200+ languages.

Phone: Call or text (833)-773-2445


Samaritans Talk Support Text Line 24/7

Samaritans is a suicide prevention program that offers help to those individuals that are  feeling suicidal or depressed or  have lost a loved one to suicide. 

Phone: 877-870-4673(HOPE)

Website: https://samaritanshope.org/get-help/


Crisis text line for age 13-25
In a crisis?

Text HOME to 741741 to connect with a Crisis Counselor
Free 24/7 support at your fingertips.
Website: https://www.crisistextline.org

Mental Health Counseling - Local Providers

Children's Charter in Waltham

Children’s Charter is a Specialty out-patient mental health clinic for survivors of sexual, physical, emotional, and interfamilial/multigenerational trauma.

MassHealth Standard. State funding available for Spanish speaking clients who have MassHealth Limited or no insurance.

Address: 77 Rumford Ave, Suite 6, Waltham, MA 02453

Phone: (781) 894-4307

Website: https://www.key.org/programs/childrens-charter


The Baker Center For Children at Waltham

The Baker Center  provides specialty treatment to children, young adults, college students, families, and caregivers struggling with ADHD, anxiety, depression, school and behavior problems, high functioning autism spectrum disorders, PTSD, and other behavioral health challenges.

Address: 746 South St 2nd Floor, Waltham, MA 02453

(617) 278-5300

Website: https://www.bakercenter.org/


Art Relief Therapeutic Center

Art Relief specializes in expressive arts therapy, community mental health and wellness, training and education. Individual and group therapy offered.

Insurance Accepted: Masshealth- MBHP, Steward Healthcare Choice, Community Care Cooperative, Partners HealthCare Choice, Tufts Health Together, Tufts Health Direct, Wellforce, Fallon, BMC, CCA

Address: 151 Newton Street, Waltham Massachusetts 02453

Phone: (617)-924-1285 

Website: https://www.artrelief.info/


Boston Neurobehavioral Associates

Boston Neurobehavioral Associates providers offer care for a broad range of mental disorders and emotional difficulties.Patients can expect an accurate diagnosis, followed by an integrative treatment plan that is tailored for their unique needs. The practice regularly cares for patients who are dealing with depression, bipolar, anxiety, insomnia, attention-deficit hyperactivity disorder (ADHD), and OCD, among other conditions.

Insurance Accepted: MassHealth Accepted 

Address: 20 Hope Ave, Suite 204, Waltham, MA 02453

Phone: (508) 979-5557 

Website: https://www.advocates.org/services/mental-health-services


Charles River Community Health 

If you or someone in your family is struggling with mental health, substance abuse issues, or adjustment to chronic health issues, our counselors are here to help. We offer individual and family therapy for all ages. We speak your language. Interpretation services available.

Address: 43 Foundary Ave, Waltham, MA 02453

Phone: (781) 693-3800 

Website: https://www.charlesriverhealth.org/care-services/mental-health-counseling/


Riverside Community Care    

The focus of Riverside is serving young people who are struggling with a variety of mental or behavioral health issues.  Riverside offers a variety of counseling for children and their families. Offers outpatient care and counseling for children and families. 

Insurance Accepted: MassHealth Standard and MassHealth Limited

Address: 64 Eldredge Street, Newton, MA 02458

Phone: (617)-969-4925  

Website: https://www.riversidecc.org/child-family-services/outpatient-counseling-medication/


Family Access Of Newton 

Family ACCESS Counseling and Consultation Services provides comprehensive clinical services and social-emotional support to parents and their young children (0-5 years of age), with the goal of strengthening family relationships and reaching individuals’ full potential. 

Address: 492 Waltham St, Newton, MA 02465

Phone: (617)-969-5906 

Website: https://familyaccess.org/child-family-counseling/


Wayside Youth and Family Support Network

Wayside offers mental health support to youth and families. Services include help with in-patient care, outpatient care, assessment, and a rape crisis hotline among many others.

Insurance Accepted: MassHealth Standard.  Accepts Masshealth Limited for limited number of sessions only

Address: 1 Frederick Abbott Way, Framingham, MA 01701

Phone: (508)-879-9800

Website: https://www.waysideyouth.org/


Aspire Health Alliance

Aspire Health Alliance has been building hope and changing lives for children with developmental disabilities, and children, teens and adults living with mental illness. We provide child and family services in the home, school, child care center, group residence and other community settings. Aspire Health Alliance was selected as a Community Partner for MassHealth Accountable Care Organization program and is working to integrate and improve member health outcomes of MassHealth members with complex long term medical and/or behavioral health needs.

Address: 500 Victory Road, Quincy, MA 02171

Phone: (617)-847-1950

Website: https://www.aspirehealthalliance.org/

Free Referral Services- For Help Finding A Therapist/Counselor

William James College

Through the Helpline that operates Monday-Friday from 9 AM- 5 PM, callers from subscribing communities will work with a Resource and Referral Counselor who will help them navigate the challenges of finding mental health services. Each caller from a subscribing community will be assigned a lead counselor who will provide matches to services, as well as provide information and resources about mental health and wellness. 

Open:

  • Monday, Wednesday, Friday, 9:00 AM - 5:00 PM
  • Tuesday and Thursday 8:00 AM - 6:00 PM

Address: One Wells Avenue, Newton, MA 02459

Phone: 888-244-6843 (Toll free)

Phone: (617)-332-3666 (Local)

https://interface.williamjames.edu/about


Mental Health Connect (JF&CS)

Mental Health Connect provides supportive resources for individuals struggling with  emotional and mental health concerns. Our counselors offer short-term and long-term support during  life transitions or challenging situations.

Address: 1430 Main Street, Waltham, MA 02451

Phone: (781)-693-5562 

https://www.jfcsboston.org/Our-Services/Mental-Health-Support


Disability Resource Network at JF&CS

The JF&CS Disability Resource Network (DRN) is a free information, referral, and consultation service.  JF&CS serve individuals with disabilities and mental illness, their families, and community agencies. Counselors provide professional assistance in identifying resources related to education, vocational training, housing, finances, religious life, recreation, and other aspects of community living.

Phone: (781)-693-5640 

Email: drn@jfcsboston.org.

Website: https://www.jfcsboston.org/Our-Services/CHAI-Disability-Services/Disability-Resource-Network-DRN


UMASS Child Trauma Center Kid-link

We have developed a large network of providers across the state who have been trained in trauma-focused EBTs. The primary goal of LINK-KID is to help youth receive quality treatment for trauma as soon as possible, and decrease wait times while providing support. LINK-KID maintains an active database of providers across the state trained in trauma-focused EBTs, including information about waitlists, language capacity, and insurances accepted. 

Phone: 1-855-LINK-KID (1-855-546-5543) to speak to one of our clinical referral coordinators.

Phone: (774)-455-4127

Email: jessica.griffin@umassmed.edu

Website: https://www.umassmed.edu/cttc/cttc-services/link-kid


NASW MA Chapter referral service

If you’re in need of a qualified therapist, let us know. We offer callers a free telephone referral service that is user-friendly and confidential. Our network of licensed therapists provide services to most Massachusetts areas. We do not disclose personal information to any outside parties.

Phone: 800-242-9794

Email: info@therapymatcher.org

Website: https://therapymatcher.org/

Substance Abuse Resources

24/7 Hotline: MYLife MyQuit: Call/Text 855-891-9989

Adolescent Substance Abuse Program (ASAP) at Waltham: (617)-355-2727

Narcotics Anonymous - Find a Meeting

Alcoholics Anonymous - Find a Meeting


Smart Recovery

The SMART program provides effective recovery methods to help overcome addiction behaviors. Smart Recovery offers in-person and online support meetings. 

Online support meetings, Thursdays at 11 AM on Zoom. Information on how to join on their website.

Website: https://www.smartrecovery.org/


Metro Boston Recovery Learning Community

MBRLC is an umbrella organization of peer support centers in the Boston area for mental health and substance abuse support.

Website: https://www.mbrlc.org


Additional Resources: Substance Abuse Treatment

Support for Sexual Assault and Domestic Violence survivors

Boston Area Rape Crisis Center (BARCC)

Boston Area Rape Crisis Center offers free confidential support to survivors of sexual violence. Survivors of all genders are welcomed. We work with middle & high schools, colleges, businesses, community groups & organizations. 

Eligibility: age 12+

New clients: submit a request online or call (617)-492-8306. English and Spanish services are available.

Hotline: 24/7 1-800-841-8371, and online 9:00 AM – 11:00 PM 

https://barcc.org/


REACH Beyond Domestic Violence

Operating remotely. Click here for an online chat line for survivors looking for help with domestic violence. REACH provides shelter and safety for survivors of domestic violence.

24/7 Hotline: 800-899-4000.

Updated Online Chat Hours: Monday-Wednesday 10 AM -8 PM & Thursday 1 PM -8 PM

Email: info@reachma.org

Website: https://reachma.org/


RESPOND, INC

RESPOND partners with individuals, families and communities to end the serious public health issue of domestic violence. RESPOND strives to achieve its mission through prevention, intervention and education services that promote safe, healthy relationships.

RESPOND, INC.
PO Box 555
Somerville, MA 02143
Email: info@respondinc.org
Phone: (617) 623-5900 Support Line (9AM-5PM, M-F)
Phone: (617) 625-5996 Administration
Fax: (617) 623-4377


The Second Step

The Second Step partners with survivors to address the aftermath of abuse and build brighter futures for themselves and their children.

Phone: (617)-965-2538
Our offices are open from 9 AM to 5 PM, Monday through Friday, and outside of these hours by appointment.

Senior Citizen Support

Jewish Family and Children's Services

Resources for any need related to older adults. Resources for individuals, families and caregivers living with dementia.  Virtual support groups for family members and online/telephone memory cafes. 

Beth Soltzberg

Email: bsoltzberg@jfcsboston.org

Phone: 1-800-980-1982 

Email: info@CJPSeniorDirect.org

Website: https://www.jfcsboston.org/

Resources for people with Parkinson’s disease and family members: Support groups and online programs. 

Email: amuskopf@jfcsboston.org

Bereavement support groups: 

Email: Barbara Sternfield at bsternfield@jfcsboston.org


Newton Wellesley Hospital Elder Care Services Council

We offer programs at the Newton-Wellesley Community Collaborative that are supported by strategic councils funded through the generous support of our community. Providing support and resource options for those struggling with supporting elderly family members

Phone: (617)-243-6000

Website: https://www.nwh.org/classes-and-resources/community-education/our-councils

More Mental Health Resources

Coalition of Racial Equity in Mental Health (Core Mental Health)

The Coalition of Racial Equity in Mental Health is a non-profit coalition bringing racial equity to mental health supports for people of color through innovative community collaborations.


Waltham Public School Counseling Department

The Waltham Public Schools  Counseling Department provides a comprehensive list of counseling resources and support for students and families.

Website: https://www.walthampublicschools.org/page/office-of-pupil-services


Waltham Partnership for Youth

Waltham Partnership for Youth works to ensure that the wealth of resources in and around Waltham are available for youth and families who need them most. We facilitate high-impact community partnerships that support health and wellness, leadership development, and economic opportunity for Waltham youth

Address: 617 Lexington Street Waltham, MA 02452

Phone: (781)-314-3367

Website: https://walthampartnershipforyouth.org/listen-talk-listen.html


Families for Depression Awareness

Families for Depression Awareness is the premier mental health organization specializing in educating and supporting family caregivers of people living with depression or bipolar disorder.

Address: 391 Totten Pond Road, #101, Waltham, MA 02451

Phone: (781)-890-0220

Mental Illness Resources

National Alliance on Mental Illness (NAMI)- Massachusetts

Offers support and advocacy to those with mental illness and their families.

Helpline: 800-370-9085

Address: 331 Montvale Avenue, 2nd floor, Woburn, MA 01801

Phone: (617)-580-8541

Website: https://namimass.org/

List of special statewide Family Support Groups.
https://namimass.org/nami-family-support-groups/#statewide

Compass Helpline

The Compass Helpline at NAMI Massachusetts provides free information, ideas, resources, and support to help people across the state navigate the complex mental health system and related systems of care. Compass is staffed by people with first-hand experience navigating the mental health system for themselves or a family member.

Phone: (617)-704-6264 or 1-800-370-9085
Open: Monday through Friday, 9 AM – 5 PM
Email: compass@namimass.org


Potter Place Clubhouse

Clubhouse provides pre-vocational, vocational and social experiences for individuals who have a mental health condition.

Judith Kellam, Director

Phone: (781)-894-5302

Email: jkellam@edinburgcenter.org

Website: https://www.edinburgcenter.org/charles-webster-potter-place/


Wayside Youth & Family Support Network

Wayside works with families under significant stress due to mental illness, behavioral problems, addiction issues and other challenges. We also support youth who have experienced abuse, neglect and trauma.

Phone: (508)-879-9800 or 1-800-370-9085

Address: 1 Frederick Abbott Way, Framingham, MA  01701

Website: https://www.waysideyouth.org/aboutus/ourservicesoverview/


Wayside Tempo Young Adult Resource Center

One stop resource center for Young Adults ages 17-24. Tempo is a drop-in center with hours Monday-Saturday. Focus on achievement, employment, schooling, healthy relationships, and practical skills to reach future goals.

Open:

  • Monday - Tuesday and Thursdays: 9 AM – 5 PM
  • Wednesday: 10 AM – 8 PM
  • Friday: 9 AM – 4 PM
  • Saturday: 10 AM– 6 PM

To set up an appointment or have questions about services, please call (508)-879-1424.

If you are a young adult who is struggling with mental health issues and would like to speak to a clinician, please call (508)-469-3241. Leave a brief message with your name and number and your call will be returned as soon as possible.


The Edinburg Center

The Edinburg Center offers an array of innovative services which promote personal growth and independence, foster hope and enhance the quality of life of people with mental health conditions, co-occurring substance use conditions and/or developmental disabilities or brain injuries.

Address: 205 Burlington Road, Bedford, MA 01730

Phone: (781)-862-3600

Mental Health Screening 

Mindwise Innovations 

Behavioral health – which includes mental health, substance use, and more – is a key part of your overall well-being. Brief screenings are the quickest way to determine if you or someone you care about should connect with a behavioral health professional. 


MHA Screening

MHA Screening is the nation’s leading community-based nonprofit dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of all. Our work is driven by our commitment to promote mental health as a critical part of overall wellness, including prevention services for all, early identification, intervention for those at risk, integrated care, services, support for those who need it and with recovery as the goal.

Phone: (800)-969-6642 (toll free)

Website: https://screening.mhanational.org/


Tips to navigate a mental health crisis
NAMI tip sheet

Mental Health Videos

How to relax, 8 relaxation tips for your mental health

Exploring relaxation can help you look after your wellbeing when you’re feeling stressed or busy. This video will inform you about how to relax in your own home. 


Box breathing relaxation technique:how to calm feelings of anxiety

In stressful times you can use the power of your breath to help calm feelings of stress or anxiety.

Box breathing is a simple relaxation technique that can help you ‘reset your breath’ and return it to its normal rhythm.This video demonstrates box breathing and highlights its benefits. It involves: Imagining breathing around a box then inhaling as you visualize going up one side of the box, pausing and then exhaling as you picture going down the other side of the box. In moments of stress and anxiety, box breathing is an easy way to slow down and help calm your body and mind.


Yoga For Anxiety and Stress

In this practice video Adriene guides you through breath and body practices that serve you when you feel bad. Learn breathing techniques and spinal work that will assist you in moments of stress. Find release, create space and process.


The Five Ways to boost mental wellbeing

The Five Ways to Wellbeing - researched and developed by the New Economics Foundation for the Department of Health and Social Care - are five simple things we can implement in our daily lives to improve our mental and physical wellbeing.


Link to Health Insurance Resources